Frequently Asked Questions
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Frequently Asked Questions
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11 2026-02
How can I provide the design files for packaging?
You can send us your design files, such as PDF, AI.
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Can you help with design?
Yes, we provide basic design services.
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How long does it take to make a sample?
Normally 3 days. It may take longer for special crafts.
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Is there a sample fee?
Yes, a sample fee is required. It will be refunded after mass order confirmed.
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Will there be any difference between the sample and mass production?
There will be no difference.
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Can you provide a digital proof for confirmation?
Yes, we will provide design renderings for your approval first, then make the samples.
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What is the packaging production process?
We will confirm the design make a sample start mass production carry out quality inspection arrange delivery.
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Can we print our own LOGO and design?
Yes.
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How long is the production lead time for bulk orders?
Normally 7–14 days, depending on order quantity.
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Can you make special structure packaging?
Yes, we have rich experience in creative packaging.
+86 18561962347
sales@sunwave-packaging.com
No.346 Yinhe Road，Xiazhuang Sub-district，Chengyang District，Qingdao City，Shandong Province，China
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