Frequently Asked Questions
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Frequently Asked Questions
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11 2026-02
Is product quality guaranteed?
We conduct full-process quality inspection and strictly control quality before shipment.
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Can you make food-grade packaging?
Yes, we can provide materials and packaging that meet food contact standards.
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Can you do special treatments such as waterproof and wear-resistant?
We support film lamination, varnishing, PE coating to improve waterproof and wear-resistant performance.
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Can we choose eco-friendly materials?
Yes, we are committed to sustainable development and provide eco-friendly packaging.
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What shipping methods do you offer?
By sea, by air, and express delivery.
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Can I modify the content after placing an order?
Modifications are available before production starts，but cannot be modified once production has started.
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Will you inspect the goods before delivery?
We conduct full-process quality control and only ship after passing inspection.
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Can I use my own freight forwarder?
Yes, if you prefer to use your own freight forwarder, we are happy to cooperate with them.
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What are your payment terms?
We usually adopt T/T in advance, and also accept a down payment of at least 30% of the total amount, with the balance paid before shipment or against the copy o...
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What should I do if there are quality problems after receiving the goods?
Please contact our sales staff promptly if there are any quality issues upon receipt. We will handle them properly.
+86 18561962347
sales@sunwave-packaging.com
No.346 Yinhe Road，Xiazhuang Sub-district，Chengyang District，Qingdao City，Shandong Province，China
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